Company Name: SHIPMATIC LIMITED
Website: https://shipmatic.org
Contact Email: contact@shipmatic.org
Registered Address: 128 City Road, London, EC1V 2NX, England
SHIPMATIC LIMITED (“we,” “our,” or “us”) is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our logistics and shipping automation services.
By using our site and services, you agree to the terms of this Privacy Policy.
We collect various types of information, including:
Full name
Company name
Email address
Phone number
Billing address
Payment information (via third-party processors)
Browser type and version
Operating system
IP address
Device type
Referring URL
Pages visited and time spent
Logistics metrics and analytics
Shipping schedules and order data
Warehouse and inventory information
Carrier and fulfillment data
We use cookies, web beacons, session tracking, and other technologies to enhance your experience. You can control cookie preferences via your browser settings.
We use your information for the following purposes:
To deliver and operate our logistics automation services
To respond to inquiries and provide customer support
To process transactions and send invoices
To provide insights and analytics
To send important notifications or updates
To improve our website and services
For marketing and promotional campaigns (with your consent)
To ensure platform security and prevent fraud
We rely on the following lawful bases to process your personal data:
Contractual necessity – to perform our obligations under a service contract
Legitimate interests – to improve and grow our business
Legal obligation – to comply with applicable laws and regulations
Consent – for optional features like newsletters and promotional offers
We do not sell your personal information. However, we may share it with:
Service Providers: Third-party vendors like payment processors, email platforms, and analytics services (e.g., Stripe, Google Analytics, ShipStation)
Affiliated Companies: Our group companies for support and service delivery
Legal Requirements: Law enforcement or government bodies if required by law
Business Transfers: In the event of a merger, acquisition, or sale of assets
We retain your data only as long as necessary for the purposes set out in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.
We implement strong physical, technical, and administrative measures to protect your data, including:
SSL encryption on all web traffic
Role-based access control
Regular vulnerability assessments
Secure data backups
Firewall and malware protection
Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage users to protect their own accounts and access credentials.
As a UK-based company, your data may be processed in the UK or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses.
Under the UK GDPR, you have the following rights:
Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data (subject to certain conditions)
Right to Restriction: Request limited processing of your data
Right to Data Portability: Request data transfer to another provider
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: For optional data uses like marketing
To exercise these rights, contact us at contact@shipmatic.org. We may need to verify your identity before fulfilling your request.
We use cookies and other tracking technologies to:
Enable essential website functionality
Analyze site usage
Personalize content and services
Deliver targeted advertising (with consent)
You can adjust your cookie settings anytime via your browser. Some features may be limited if cookies are disabled.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their policies before providing any personal information.
Our services are intended for business use and are not directed at individuals under 16 years old. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When we do, we will revise the “Effective Date” at the top and notify users of significant changes.
If you have any questions about this Privacy Policy or our data practices, please contact:
SHIPMATIC LIMITED
📍 128 City Road, London, EC1V 2NX
📧 contact@shipmatic.org
🌐 https://shipmatic.org
© 2025 SHIPMATIC LIMITED. All rights reserved.